Customer Testimonials
I just looked for a price for a car, these people keep bothering me from 5 different numbers, emails , voicemails everyday!!!!Stooooooop !!!!! What a spam !
Great service and always friendly.
Robby and D'Angelo were wonderful to work with while dealing with my vehicle's issues.
I had a wonderful experience yesterday! Nick handled my car purchase request exceptionally well. The entire process was smooth and seamless, with no unnecessary delays. He even went the extra mile by arranging for someone to pick me up and bring me to the dealership. Zig also deserves special recognition for providing top-notch hospitality and making us feel welcome throughout the experience. I genuinely appreciate the professionalism, customer service, and attention to detail demonstrated by the entire team. I would highly recommend them to anyone considering purchasing a vehicle, whether new or used. Keep up the excellent work!
Nick delivered my new car. Took my trade in.. didn't even need to leave the house. I've never experienced that before. Nick was pleasant to work with, even though we had a bad start. He made it happen.
Great experience with Ben (and Tyler)
Emma was professional, knowledgeable, and made our experience as stress-free as possible. She was not only kind, but also straightforward and very helpful through the buying process. I would definitely recommend working with her!
Emma was wonderful to work with.
$1300 repair of faulty fuel injector was covered under an extended one and my portion was $13.
Erich was amazing!! He was kind and understanding, he went above and beyond and did not try to push us into a car that didn't fit our needs. Thanks Erich, for being an amazing sale representative! Ask for Erich if you go there to buy a car!
Our Sales rep Taj was outstanding! Love our new car!!
Great experience! Went in with a hard deal, and Josh and Brayden made it work out for us! Congrats to Daniel for his growing family!
Well, they're a dealership, so of course they recommended a ghastly amount of other pricey work that needed done. On the plus side, they made it VERY easy to decline the services which we will do @ later dates. They did do the services we requested in a timely manner considering how busy they were, so props for that.
We’ve had our year old Sorento serviced twice and the customer service was exceptional. The customer waiting area is great. Awesome experience at GG Kia.
Our experience at Geo Gee was outstanding! Our salesman Taj was knowledgeable, very courteous, thorough, helpful & fun! These qualities made our experience outstanding! Geo Gee is a lucky dealership to have this young man representing them. The other 2 young men we meant but don’t have their names handy was the service manager & the financial associate! We are extremely happy with our Telluride & have recommended Geo Gee & Taj to many of our friends
Benjamin was fantastic! A really great experience in helping me buy my Kia. He’s knowledgeable, courteous & personable. I would highly recommend him to anyone shopping for a vehicle. Overall a positive experience🤗 So far a happy customer. On my 160 mile drive back to Kennewick I was getting 33-34 mpg’s! Quiet drive! Thanks Ben Richard Bernstein
Got an excellent deal and took the time to show us every vehicle we wanted to see without question. Very courteous and willing to work for a sale.
We had a good experience. They worked hard to give us a good deal. We went for a used car and left with a new one. I recommend George Gee.
Just purchased this 2027 Sportage from George Gee in Liberty Lake and it was a terrific experience. Everyone from our sales associate Emma to Sig? and Ramsey in finance was a pleasure to deal with and it all went smooth and easy. They were friendly and fair and it's much appreciated!!!
Taj was great to work with! He made the process super easy. I would definitely recommend working with him!!
Tyler was really helpful, patient and professional. I received excellent service.
Was able to complete most of the negotiations online and then spent less than an hour and a half at the dealership when completing the transaction. Everything went great!
Great service appointment. Got all the recalls done! Mark, my service guy was great ! Love my EV6!
Go see Erich and he will take great care of you !
I had Jason Brock as my service advisor. His knowledge and communication was spectacular. I highly recommend George Gee Kia. Ask for Jason Brock for your service needs.
We have always been treated well at George Gee. My wife and I appreciate the friendly, professional and quick service. We have purchased a couple of vehical from them and we are customers for life!!! Thanks for the great job!!
Drew was so great to work with! Very knowledgeable and made the process effortless. We would definitely buy another car from him in the future.
Ask for Lonnie at George gee Kia in Spokane I lived 2 hours away and he made it a very easy and smooth to get me into a new vehicle excellent communication and costumer service so when I arrived I was able to look and test drive the vehicle and had all the paperwork ready before I arrived to get me in and out as smooth and quick as possible.
It was the easiest car buying experience I've ever had. Our salesperson was knowledgeable ,friendly and no pressure. I have already shared this with friends and family.
Unbelievable quick professional friendly accommodating, best car buying experience I have ever had!
JR was very helpful in helping with showing us the car, the final price determination and getting the car ready for our possession.
George Gee Service team of Mark and Christopher responded quickly to the recall service needs on my Telluride. Christopher also reviewed notified me of the 45K mile service recommendations for throttle body cleaning and differential fluid change which I took. Others I had completed myself. Very quick and job done right the first time.
Great experience at KIA. Salesman, Nick, was professional, patient and knowledgeable. Answered all my questions in detail. Would recommend KIA and Nick to anyone.
Kyler, Kyle and Evan were fabulous to work with. They all definitely went the extra mile to get me in the car I wanted.
I recently took my Kia to George Gee Kia because I was experiencing issues with how the vehicle was running. I agreed to pay the $205 diagnostic fee so the dealership could determine what was wrong with the vehicle.
After they completed the initial diagnostic, I was told that they needed another hour of diagnostic time to continue trying to determine the problem. At that point, I declined any additional charges and picked up my vehicle.
After bringing the car home, I decided to do some basic troubleshooting myself. I removed the spark plugs and discovered that all four plugs were ... Read More Google - Oct 10, 2026
We were looking to trade in our 2018 Dodge Durango for a New smaller Hybrid SUV. Kia wasn’t on the list to begin with. We looked at Jeep Cherokee, Mazda CX-70. I was very surprised at the 2027 Kia Sportage hybrid. After a recommendation from a friend. Working with Taj, Taylor and Jessica, what an easy, non stressful process! I have always hated buying cars. This was the easiest one. Gave us top dollar for our Dodge. Would definitely buy from George Gee Kia again.
My 3rd car from George Gee Tyler is the best!
Very efficient. Very professional car was ready when promised no add on services very thorough and truthful.
Not recommending this place, I'd say go buy your Vehicle somewhere else
Casey is the best sales official, staff is faster and pleasant,competitive price and the most is inventory All type trim, color and options available to choose to purchase no waiting.
Best car buying experience ever! Ty made the process easy and actually enjoyable. I cannot say enough good things!
We were looking for a new EV9 as a family car. George Gee Kia and one other dealership had the specific trim/ color we were in search for. Contacted both dealerships and told both we were going to purchase from whichever dealership could accommodate our needs since we live 6 hours from both dealerships. Salesperson at George Gee Kia was exceptionally pleasant and helpful. They told us immediately that they would accommodate our needs and began working on the back end to get us the vehicle as quickly and easy as possible. Thankfully they were able to meet us half way ... Read More Google - Oct 8, 2026
My wife and I just purchased a new Kia Sportage Plug in Hybrid. It was the best new car buyin* experience I have ever had. Drew, the sales rep was fabulous throughout the entire process. Evan, in finance had everything ready and went through the entire process in a very timely manner. I highly recommend this dealership.
Brody took such good care of us. He really listened and cared! He calmly ensured our concerns were relieved. We love our Toyota!!!
Bought a brand-new $71,000 Kia Telluride from George Gee Kia in Liberty Lake and it had a dent in the hood with paint damage at delivery. They told us to get estimates, which we did — $1,500 to fix it properly. Instead of standing behind the sale, they tried to send us to a Pop-A-Dent shop, then offered only $800, leaving us to cover the rest and refusing to provide a rental car while I still need one for work.
Weeks later, it's STILL not fixed. We've told them if they won't fix it properly, they can come take the car ... Read More Google - Aug 27, 2026
Bought a brand-new $71,000 Kia Telluride from George Gee Kia in Liberty Lake and it had a dent in the hood with paint damage at delivery. They told us to get estimates, which we did — $1,500 to fix it properly. Instead of standing behind the sale, they tried to send us to a Pop-A-Dent shop, then offered only $800, leaving us to cover the rest and refusing to provide a rental car while I still need one for work.
Weeks later, it’s STILL not fixed. We’ve told them if they won’t fix it properly, they can come take the car ... Read More DealerRater - Aug 26, 2026
It was a very enjoyable purchase, the salesman was very knowledgeable and very courteous. The dealership was very accommodating to my needs with my very young grandchildren . The finance was very nice to work with and not aggressive to get more items added. I would highly recommend this dealership!!
Always friendly and knowledgeable and great service. Always a return customer!!! Highly recommended them to everyone
They sold me a car I cannot afford and then they won't help me
I own a 2025. With 22,000 miles only wanted to give me 18,000. But you go to their website preowned 2025 15,000 miles and want to sell for over 30,000. Wanted me to add over 20,000 negative equity and have a car for 80,000 dollars with a 1058.00 monthly payment…helped me with nothing and sat around. I asked to have them run my numbers before we even looked because I knew my price range, monthly payment I could afford. Sat there for over 3 hours for no outcome. Boo to you George Gee 👎🏼
The service department replaced my trim under warranty, but broke one of the new trim cap pieces as it was being installed. They told me they would order a new piece, but instead they tried to glue it, which ruined the trim’s paint. Now they’re just ignoring me and refuse to replace it. It’s been almost a year of me trying to get this piece replaced.
Andrew provided excellent service and was very knowledgeable about the model. We were interested in and was able to answer every question we had. It was by far the best experience I’ve had put in a new vehicle.
Wow have things changed the last year or so. I scheduled an oil change and tire rotation for May 21st 2026 at 1:00 PM. When I showed up at 1 I was greeted by service writer Mark Garbarini. I told him I would wait in the waiting room as all the other oil change appointments usually always took anywhere from 45 minutes to an hour. Mark told me with a straight face it would be 4 HOURS! There was no way I was going to sit in the waiting room for 4 hours! So I rescheduled for a 1:00 PM appointment on June 1st 2026. I showed up ... Read More Google - Jun 2, 2026
Brand new car 2026 Kia Sportage - top trim line. Within 2 days engine light came on. Then an airfoil error message. The dealership did nothing except offer lame excuses. They failed in sales and service. I will never do business with this dealership again and I suggest that you avoid this dealership at all costs. A horrible experience made worse by dealerships utter failure to resolve issues. Stay away.
not happy with sales or service. Will not be patronizing this dealership again.
Tyler was great salesmen even delivered when I couldn’t make it he was professional, and on time very proficient
Deceptive, ill-informed, and combative.
We had the unfortunate experience of dealing with George Gee Kia after taking our 2019 Kia Soul to this authorized Kia dealership due to the Knock Sensor Detection System warranty repair. The installation was relatively quick, however after leaving the dealership and driving less than 10 miles, the engine died completely and needed to be replaced. This was due to another warranty issue with the engine itself (which was also covered under warranty from Kia).
Under this warranty, the dealership is responsible for providing a loaner vehicle through their Service Rental Car (SRC) Program with Kia. Instead, they ... Read More Google - Apr 14, 2026
Deceptive, ill-informed, and combative.
We had the unfortunate experience of dealing with George Gee Kia after taking our 2019 Kia Soul to this authorized Kia dealership due to the Knock Sensor Detection System warranty repair. The installation was relatively quick, however after leaving the dealership and driving less than 10 miles, the engine died completely and needed to be replaced. This was due to another warranty issue with the engine itself (which was also covered under warranty from Kia).
Under this warranty, the dealership is responsible for providing a loaner vehicle through their Service Rental Car (SRC) Program with Kia. Instead, they ... Read More DealerRater - Apr 14, 2026
Really upset at this dealership. My niece went to kia last week for a part that was recalled. She had an appointment. She waited for 3 hours for them to come back and tell her "oh, your part isn't recalled youre fine." Waisted 3 hrs. What really makes me mad is that they tried taking advantage of an 18 yr old girl who doesn't know about cars. They told her her engine was very dirty and that it needs cleaned. That its 700 dollars. Excuse me? She just bought that car from you maybe 3 months ago. 700 dollars? Good thing I ... Read More Google - Apr 11, 2026
Excellent dealership. Friendly staff all the way around. WILL MOST DEFINITELY BE A RETURN CUSTOMER!
Drew was so helpful with us and made sure no matter what! we were going to leave with a car we loved! He was with us for hours and I am so grateful Thank you so much to George Gee Kia and thank you Drew!!
Financing Experience Warning!!!!
I am posting this here only because Kia Finance does not have a public review page. To be crystal clear: this review has absolutely nothing to do with the local dealership—they were professional, helpful, and great to work with. Unfortunately, once the paperwork was signed, my experience with Kia Finance turned into a complete and total nightmare.
I set up autopay through a checking account that we later closed. I then attempted—repeatedly—to update my autopay information. I changed it online: it reverted back to the old account. I deleted it: it reappeared. I tried ... Read More Google - Jan 21, 2026
Casey was very helpful and kind. Taylor is a great manager there. Great car selection.
Mark was very helpful with keeping us informed about our car repairs until the service was completed I would recommend too all my friends
Had a great experience just went there to have a key made but walked out with a brand new car sales person gave us exactly what we were looking for at a great price. Dante was a great salesperson, I suggest if you need a key made don’t go to George Gee you will walk out with a new car, LoL!!
I strongly warn anyone considering doing business with George Gee Kia. My experience has been nothing short of frustrating and unacceptable.
My 2018 Kia Sorento's engine failed at 95k miles, well within Kia's 10-year/100k-mile powertrain warranty. Instead of helping, the dealership did everything possible to avoid honoring the warranty. They rejected my maintenance records simply because the VIN wasn't printed on the receipts, a requirement that does NOT exit anywhere in Kia's warranty or federal warranty law.
They refused to perform a complete warranty inspection, provided no evidence that maintenance caused the engine failure, and repeatedly ... Read More Google - Nov 25, 2025
The gentleman at service who helped us was respectful.
But there were so many other problems. It was very difficult to get our car in to fix the wheel. The receptionist didn’t call us back with an appointment like promised. We reached out to the manager and finally got in.
We were told by our tire store that the wheel was almost for sure a manufacturer defect and was causing the tire to leak.
We questioned whether it would be covered on warranty. They were unsure and said they would get back to us. They never got back to ... Read More Google - Nov 12, 2025
Very professional. Christopher always kept me in loop. Very courteous. Great experience and will be back
I have cancer and was unable to bring my car in for noise it was making until I finished treatment. Now that I am able to bring my car in for noise that my alternator is making, I was told my warranty expired last month. This alternator was installed by George Gee Kia. I was told there are no exceptions to the policy. Not very good customer service especially considering the circumstances. I paid a ridiculous amount of money to have them install the alternator. I will never buy or take my car to George Gee Kia again. Nor will ... Read More Google - Nov 4, 2025
Our sales rep was okay. He kept saying no pressure but then tried to sell us the first car we test drove. Sales department seems poor too. All the deals presented were a rip off to the customer. High APR, long terms, and low trade value for our perfectly running vehicle. We have immaculate credit too! Huge bummer. Would’ve liked to get you a sale, but your sister company took much better care of us. 😊
Friendly and quick service. Vehicle was done when promised. Got a cool video from the tech as well
Fast and courteous. They took care of my car very quickly, and did a great job!
Here to warn everyone of just how bad kia's product is. Car didnt even make it to 80k miles before engine failure and they refuse to cover it. Hondas from the early 2000s are a better more reliable product.
I understand the goal of the guys for saling but they know every detail of each car and the one I got had you broken dot by the windshield. Trunk door do not open by the key fog 😒 and the trunk pretty scratched.
First and last time i will come to this dealership. I came in to try and trade my car today and i felt the way it was put when they were telling me they couldn’t take my car was very rude. I understand the car may have issues (i’m sure like many other they’ve bought) but to tell me it’s a project car someone might like it and try facebook marketplace AND on top of that ask if i still wanted their car. Like i said im aware the car isn’t perfect, but i’ve ... Read More Google - Jul 17, 2025
We did not buy our 2018 kia portage, from this place, however we have only owned our car for two and a half years and it only has 136,000 miles on it, and it is already showing 120 lb of compression in one of the cylinders we bought it when it had 53,000 miles on it, I feel that a car should be able to get more than $136,000 out of it, there is a notation for excessive oil consumption on the Kia sportages, cars just aren't built for quality anymore there are only built for quantity I am very dissatisfied with Kia in ... Read More Google - Jun 27, 2025
I came to Liberty Lake Kia for a 2015 Toyota Tundra TRD Pro that was advertised online. When I got there, I found out it was not a TRD Pro at all, but an SR5 model being sold at TRD Pro pricing — clear false advertising.
After that, Nick (the salesman) showed me a 2016 GMC Sierra 1500 with around 90,000 miles. On the test drive, I immediately noticed the transmission was slipping and making banging noises into second gear and while driving on the freeway. I told both Nick and Tyler (the sales manager) about it, and they said they’d have the shop ... Read More Google - Jun 20, 2025
I dropped off my vehicle for a scheduled appointment. They didn’t reach out to me at all on the first day. After I called several times asking for updates they finally asked if I could leave the vehicle overnight and they “couldn’t” provide a loaner vehicle. The next day I call throughout the day asking for updates and D’angello doesn’t provide me with any information other than I will call you once they find something out. My car has now sat in the service center for 2 days and they can’t give me an answer as ... Read More Google - Jun 19, 2025
I always receive excellent service when I bring my vehicle in for service. Advises if anything needs attention. Mark very pleasant and very courteous.
Although they had a wonderful selection of Kia vehicles, we had to deal with hassle negotiations. The trade price was the problem. We did not appreciate that we were told by the 'man in the background' that they were losing money on the trade. He did this as he came running to catch us as we walked out the door.
If you want to be taken advantage of, sure go here. While troubleshooting they “fixed” my perfectly functioning headlight, charged me $500 dollars and the problem still remained. When I asked for a refund they spun me in circles, transferring my case until I’m frustrated and exhausted. I gave up, the way they hoped I would.
Great service department. Excellent customer reception and Checkin. Promptly completed service with notification of timeline. Could not have asked for more.
Waited 7 hours for my car,Chris was good, bought me a sandwich. But I am not impressed with sw30 oil, have to put winter oil in my car in October and I will have hardly any mileage on it since I don't drive it much. THAT MAKES ME REALLY MAD AND MORE EXPNENSE!!!!!
o Whom It May Concern,
I am writing to express my extreme dissatisfaction with the service I received at George Gee Kia and the damage caused to my vehicle during its recent service. After bringing my car in for routine maintenance, I experienced a series of errors that left me frustrated and deeply concerned.
Not only was the service delayed, but the repairs I requested were either incomplete or poorly executed. I specifically asked for brake work, but after picking up my vehicle, I noticed a grinding noise, indicating the issue was not resolved. Additionally, my vehicle was returned with ... Read More Google - Apr 6, 2025
They suck at answering the phone benn caller 2 for 1hr now holy cow man
There very helpfull and understanding to are recent problem of kia motors thank you Very much for your outstanding service